My item was received with the Seeed Studio factory seal broken and scratches visible on the device. Think assured me they open every product for QC checks yet somehow they missed these scratches. Without the factory seal there's no way to tell if this is a new device and there's no way to get support from Seeed since they're terms for returns require devices to be factory sealed. I've contacted Seeed Studios so hopefully Think will no longer be able to sell Seeed products.
{"id":9766651593021,"title":"12V 1A (12W) Power Adapter - BIS Certified (2.1mm X 5.5mm)","handle":"12v-1a-adapter","description":"\u003ch2\u003eSpecifications\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e100V - 240V AC to DC Charger Adapter\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eInput: 100V-240V 50 \/ 60Hz - 0.4A max.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOutput: DC 12V 1.0A (12W)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOUT output interface: Power Jack (2.1mm X 5.5mm)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCable length: 1.2m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePositive-Negative Internal Positive Adapter Connector (+) (-)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLimited Manufacturer's Warranty of 2 years\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0014\/4313\/5560\/files\/OK-IT-W120-1000-Atlantis_Robotics_Pvt_Ltd.pdf?v=1735552991\"\u003e\u003cspan\u003eDatasheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2024-12-24T13:12:44+05:30","created_at":"2024-12-24T13:10:46+05:30","vendor":"Okey-Tech","type":"Power","tags":["1.0A","12V","12W","1A","ELC5","power","Power Ada","power adapter","Power Adaptor","power module","power supply","PWR-SUP","ZOHO UPDATED"],"price":45999,"price_min":45999,"price_max":45999,"available":true,"price_varies":false,"compare_at_price":79999,"compare_at_price_min":79999,"compare_at_price_max":79999,"compare_at_price_varies":false,"variants":[{"id":49714969477437,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"ELC5204","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"12V 1A (12W) Power Adapter - BIS Certified (2.1mm X 5.5mm)","public_title":null,"options":["Default Title"],"price":45999,"weight":150,"compare_at_price":79999,"inventory_management":"shopify","barcode":"ELC5204","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/thinkrobotics.com\/cdn\/shop\/files\/OK-IT-W120-1000.jpg?v=1735026063","\/\/thinkrobotics.com\/cdn\/shop\/files\/OK_IT_W120_1000.jpg?v=1735026072"],"featured_image":"\/\/thinkrobotics.com\/cdn\/shop\/files\/OK-IT-W120-1000.jpg?v=1735026063","options":["Title"],"media":[{"alt":null,"id":42285664272701,"position":1,"preview_image":{"aspect_ratio":0.667,"height":2000,"width":1333,"src":"\/\/thinkrobotics.com\/cdn\/shop\/files\/OK-IT-W120-1000.jpg?v=1735026063"},"aspect_ratio":0.667,"height":2000,"media_type":"image","src":"\/\/thinkrobotics.com\/cdn\/shop\/files\/OK-IT-W120-1000.jpg?v=1735026063","width":1333},{"alt":null,"id":42285667811645,"position":2,"preview_image":{"aspect_ratio":1.0,"height":1000,"width":1000,"src":"\/\/thinkrobotics.com\/cdn\/shop\/files\/OK_IT_W120_1000.jpg?v=1735026072"},"aspect_ratio":1.0,"height":1000,"media_type":"image","src":"\/\/thinkrobotics.com\/cdn\/shop\/files\/OK_IT_W120_1000.jpg?v=1735026072","width":1000}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2\u003eSpecifications\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e100V - 240V AC to DC Charger Adapter\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eInput: 100V-240V 50 \/ 60Hz - 0.4A max.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOutput: DC 12V 1.0A (12W)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOUT output interface: Power Jack (2.1mm X 5.5mm)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCable length: 1.2m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePositive-Negative Internal Positive Adapter Connector (+) (-)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLimited Manufacturer's Warranty of 2 years\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0014\/4313\/5560\/files\/OK-IT-W120-1000-Atlantis_Robotics_Pvt_Ltd.pdf?v=1735552991\"\u003e\u003cspan\u003eDatasheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e"}