I recently had an issue with the Gold-Plated Nylon Braided PD100 5A USB 3.1 GEN2 USB-C Cable 4K@60Hz I purchased from ThinkRobotics. After six months, it stopped working.
I reached out to their support team via email, and to my surprise, they called me back promptly. The support team was incredibly helpful, understanding my problem and providing me with a new cable as a replacement.
I'm delighted with the quick and effective resolution. ThinkRobotics' support team went above and beyond, ensuring I'm a satisfied customer. Highly recommend their products and outstanding customer service! Thank you, ThinkRobotics! 👏